Samsung Galaxy S21 FE Instant Screen Issues
I recently purchased a Samsung Galaxy S21 FE, and it's only been two days, but I'm already having major issues. When I make phone calls, the screen scratches, and my contact list is wiped clean. I am convinced that there is a fundamental problem with the device, and because it is only two days old, I do not want to send it in for repairs. This isn't a one-month-old phone; it's practically brand new, and if it's not replaced within a reasonable timeframe, I'm willing to sue for selling a defective product. I spent a significant amount of money, approximately 18,000 TL, to promote this phone through television advertisements. If I do not receive a prompt and satisfactory resolution, I am fully prepared to pursue legal action.
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Best regards, Samsung Electronics Turkey
Sure, here is the translation of the text from Turkish to English: "It hasn't passed yet, I am still waiting and there is a grievance for 2 days on the phone, so I am urgently waiting for your call. Let's not do business with lies and deceit, Samsung company officials."
I am waiting for a response from Samsung, but no one is calling. 05376928662. Samsung's main dealership employees are also making false statements and selling products.
