I purchased a Samsung S21 FE 2nd Generation smartphone from Vatan Bilgisayar. The device is brand new, with an invoice date of April 4, 2025, and it has only been used for two weeks. Despite being a new device, I am facing serious issues.
The battery drains extremely quickly, even with minimal use. The phone frequently freezes, lags, and on top of that, it heats up excessively to an uncomfortable level. This is extremely disappointing for a phone that is supposed to offer top-tier performance. It is clear to me that the second-generation processor negatively impacts the device’s overall performance.
I believe I have received a defective product and I plan to escalate this issue by filing a complaint with the Consumer Arbitration Committee. I am demanding that Samsung take back this faulty device and replace it with a different model that functions properly. I expect swift and serious action to resolve my complaint.
Just a week ago, I purchased a brand-new Samsung S25 smartphone from the Vatan store in Eskişehir, paying around ₺50,000. From the very first day of use, I’ve been dealing with two major issues that make the phone nearly unusable. The first is battery life. Even with a full charge, the device lasts...
I recently purchased a Samsung Galaxy S21 FE, and it's only been two days, but I'm already having major issues. When I make phone calls, the screen scratches, and my contact list is wiped clean. I am convinced that there is a fundamental problem with the device, and because it is only two days old, ...
I bought the Samsung S21 FE just a month ago, and I’m already completely disappointed—especially with the battery life. Even though the phone is brand new and still under warranty, the battery drains shockingly fast. I’m not even using power-hungry apps like social media or games, yet the charge doe...
I’ve been dealing with severe overheating issues on my Samsung S21 FE. The phone heats up excessively, even when I’m not using it heavily. At first, I thought the hot weather might be the cause, but the problem continues even when I’m indoors, sitting directly in front of an air conditioner. Alongsi...
Hello, I bought a Samsung S22 from an authorized dealer just one week ago, and I’m already experiencing a serious overheating issue. The phone heats up so much during use that it feels like it might explode in my hand or against my face—especially with the current hot weather. This level of heat is...
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