My Samsung S21 FE Battery Swelled, Back Cover Cracked

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June 19, 2025 8:08 pm
17

I purchased a Samsung S21 FE in January 2023, and now, a visible bulge and opening have appeared on the back cover of my phone! To make matters worse, a thin line, almost like a crack, has formed on the swollen area.

I strongly suspect this is due to a swollen battery, which is an incredibly dangerous situation. This isn't just a cosmetic issue; it's a serious safety concern that could lead to further damage or even injury. I paid good money for this phone, expecting it to be a reliable and safe device, not a potential hazard.

Samsung, you need to address this critical defect immediately! This is a manufacturing flaw that poses a safety risk. Tell me what steps I need to take to get this resolved and ensure my phone is safe to use. I expect a prompt and effective solution to this dangerous problem.

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