I bought a brand-new Samsung refrigerator about a month ago. The repairman came, set it up, and left, telling me that it would start cooling in two to three days. But, much to my disappointment, neither the freezer nor the fridge was working. I called the store right away, and they sent the service team back out. They took my brand-new item and said they would fix it. I said no and asked for a replacement, but I didn't get any answer. I have been without a refrigerator for 15 days now. Because Samsung hasn't done anything, I feel completely helpless and like a victim. It's not fair to spend hard-earned money on a new product and then find that it doesn't work. I want Samsung to take care of this problem quickly and come up with a good solution.
On August 7th, we had our brand-new Samsung refrigerator installed. We noticed that its contents were melting soon after, so we called the service on August 23rd. When the technician arrived, he stated that the motor was not working properly. They promised to create a replacement request and promise...
On August 8, 2023, I requested service for my Samsung refrigerator due to a malfunction. The service team determined that repairing the refrigerator was not an option and that it needed to be replaced. We paid the required fee for the replacement, but we haven't received any updates or communication...
I thought I was buying a reliable, well-known brand when I bought a Samsung refrigerator, but now I wish I hadn't. The appliance has been making loud noises and vibrations from the start, which are strong signs that something is amiss. Even though I've asked for help several times, the problem hasn'...
For the past three days, my Samsung refrigerator hasn't been cooling at all, even though I've had it for two years. The device has been giving me a 10/e error code, and I quickly told someone about it. A service request was made, but no technician has come to fix the problem in the three days subseq...
I just bought an air conditioner from Samsung, but ever since it got here, it's been a nightmare. Worst of all? When I need help the most, there's no one to help me. No matter how many times I try and how urgently I ask, no one will listen to my problems and address them. This is very frustrating. H...
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