Samsung Eco Bubble Washer Bad Odor Problem

July 4, 2023 12:04 AM26

Our washing machine is a Samsung Eco Bubble. Even though they have tried to fix the ongoing problem by changing the fabric softener and detergent many times, they have not been able to do so. Our laundry either has a bad smell or has no smell at all. It's disappointing to see that the machine we spent so much money on has turned out to be useless. The worst part is that Samsung doesn't help. After the warranty period was over, they just ignored us. They played us for fools by giving us different reasons why they couldn't fix the problem until the warranty was up. It's very disappointing, and I can't recommend their products to anyone.

July 4, 2023 8:53 AM (8 hours after complaint)

Dear Valued Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section. Best regards, Samsung Electronics Turkey

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