Feyzi is very satisfied with the result
Resolved
My Samsung TV's Expensive Repair and Broken Promises
Feyzi
September 12, 2023 10:04 pm
33"Did you call and find a solution? No."
Samsung 75 Inch Tv Problem Led Bulb Issue Is Causing Black Patches On The Screen
Kaan
April 29, 2023 2:14 pm
17
After purchasing a Samsung television with a 75-inch screen, I discovered that it had 6-7 significant black patches caused by a faulty LED bulb. Because the television was only two and a half years old, I thought it wouldn't be a problem to get it back to its original state. Yet, Samsung demanded an unreasonable amount of money for the repair: 12,500 TL. How much is this thing now?? Following my objection, they made an offer to pay fifty percent of the total cost of the repair. As a result of this experience, I now understand that it is not worthwhile to spend more money on a Samsung device since the quality of their customer support and solutions is below par.
April 30, 2023 8:59 am (18 hours after complaint)
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Why does my Samsung TV screen go black?
413 Complaints
Similar Complaints
Samsung 50-Inch Smart TV Panel Failure After Only 3.5 Years, No Free Repair
Resul
May 04, 2023 12:29 pm
23Samsung's customer service for my 50-inch Smart TV was a total letdown, I mean these products are commonly picked for being durable and quality. After just 3 and a half years, my TV's panel stopped working and they told me it wasn't covered by the warranty anymore. Bummer, right? So get this, Samsu...
Ertuğrul is satisfied with the result
Resolved
I Got a Black Band on My Samsung QE85Q70AATXTK TV
Ertuğrul
April 28, 7:36 pm
25I bought my Samsung QE85Q70AATXTK 85-inch LED TV from an authorized Samsung dealer in 2022. It’s not even been that long, and now a thick black band h...
Samsung Asks For Exorbitant Repair Fee for Damaged TV Panel
Baran
April 21, 2023 7:44 pm
6The panel on my TV broke, and when I called them to get it fixed, they asked for an outrageous 7000 TL. Can you believe it? I asked for a deal, but they wouldn't move. It's not right! I had to pay an outrageous amount for a TV that is only two years old. Samsung's lack of interest in my problem was ...
Hakan is completely dissatisfied with the result
The LEDs Of My Samsung TV Burned Out in Its 3rd Year
Hakan
July 23, 2024 2:59 pm
23About 3 years ago, I bought a Samsung LED UE43TU7100UXTK model 43" TV. In the 3rd year, large black spots appeared on the screen because the LEDs were broken. I took a photo and sent it to Technical Support. Knowing that the LEDs were burnt, they sent a service person to check and charged 500 TL in ...
Comments