The performance of Samsung is unsatisfactory. I bought a Samsung 58TU7000 model TV in 2021, and just two months after the warranty period of two years had passed, the panel on the TV stopped working properly. The error log of the television displayed a panel error count of 240. For the repairs, the service center requested a payment of 8000 TL. After doing some research on the internet, I found out that this model suffers from a chronic issue. The Samsung brand, which we selected because of its reputation for quality, has provided us with a faulty and defective product. I demand that the television be upgraded to a newer and more capable model as soon as possible.
My Samsung 58TU7000 television, purchased on 12.08.2021, spontaneously lost its display without any apparent reason and entered a cycle of turning off and on. Researching the issue, I discovered this is a chronic malfunction in these models, with these televisions breaking down in this way within 3-...
I purchased a Samsung 58TU7000 model television in 2021. Shortly after the warranty period expired, the panel failed without any external damage or misuse. The authorized service center quoted me an outrageous repair cost of ₺17,000. It is completely unacceptable for a television to develop such a s...
In October 2022, my Samsung UE58TU7000UXTK model TV, whose warranty had ended, had a problem with its second panel. We were told by the service that the cost to replace the panel would be 10,500 TL. Even though we used the TV carefully and trusted the brand's reputation and durability, it let us dow...
In July 2021, I purchased a Samsung 58TU7000 TV, but last night the screen suddenly went black while watching. The TV now won’t display any image, though sound still works. I contacted technical service, and after inspection, they informed me that the issue is a panel defect. Upon researching online...
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