Hint Refund And Cancel Service

I am writing regarding an unauthorized charge of $34.99 that was made to my Chime account within the last hour by Hint / Sketch Horoscope. I did not authorize this payment and I do not wish to continue using this service. After seeing the charge, I immediately cancelled my subscription. Despite this, the $34.99 has already been taken from my account and I would like this amount to be fully refunded as soon as possible. I request that the unauthorized charge be reversed, my subscription remain cancelled, and written confirmation be provided once the refund has been processed.