I purchased a Samsung refrigerator just four years ago, and now the cooling section has stopped working, and the appliance emits an unpleasant odor. Despite contacting the service team, the issue remains unresolved, and their assistance has been inadequate.
It's extremely disappointing that such an expensive product, which cost me around ₺40,000–₺50,000, has failed in such a short period. As a loyal customer, I expected Samsung to stand behind its product and provide a proper solution.
I regret not choosing another brand, as this experience has been a major letdown. I urge Samsung to address this issue immediately and either repair or replace the faulty refrigerator. Failing that, I will escalate this matter further.
I recently experienced a major disappointment with my Samsung RT46K600S8 refrigerator, which came with a 10-year warranty. After just 5 years of use, the cooling system failed, so I called the service center for assistance. They confirmed that it was a manufacturing issue and not our fault, assuring...
I highly discourage buying Samsung home appliances. My refrigerator, which has a 10-year compressor warranty, is currently having its second compressor replaced. After conducting some online research, it came to my attention that a significant number of individuals have encountered problems with the...
On August 27, 2024, I purchased a brand-new Samsung RT47CG6636WWTR refrigerator from the Samsung store in Maltepe Park, İstanbul. Despite being brand new, the refrigerator has never cooled properly since the day I brought it home. For weeks now, I have been unable to store my food inside and have be...
My Samsung refrigerator stopped working due to a flaw in the assembly process. The official Samsung Service Center has identified a manufacturing defect. After receiving the defect reports, the refrigerator was deemed "irreparable" (despite my payment of the service fee). As well as supposedly being...
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