Yusuf is very satisfied with the result
Resolved
Samsung Washing Machine Became Noisy Within a Year and Customer Service Ignored Me
Yusuf
February 18, 2025 4:17 am
45"Yusuf Tabak 05061453891"
ID:29774942
Samsung Washing Machine Noise Issues
Aysel
August 19, 2024 10:07 am
22
I bought a Samsung washing machine, but it's been making quite a racket for the past year. I've reached out for assistance on multiple occasions, and while they did respond and send someone over, unfortunately, they were unable to resolve the problem. I would like a replacement, please. I feel frustrated that my concerns have not been given the attention they deserve, and I am disappointed with my decision to purchase this machine. I am contemplating refraining from buying Samsung products in the future. I decided to give them another call to see what their response would be this time.
August 20, 2024 4:41 pm (1 day after complaint)
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Best regards, Samsung Electronics Turkey
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