I'm having some irritating issues with the Samsung M52 phone I recently purchased. Upon receiving the phone, I quickly noticed that there were internet connection and wifi problems. Upon further investigation, I discovered that the phone had been previously updated before the date of my purchase. This led me to believe that the phone had been opened and used before I received it. I contacted the warranty service for Samsung in hopes of resolving the internet connection problem and to find out why the phone had been updated before I received it. To my disappointment, the warranty service was able to resolve the internet connection problem, but provided no explanation for why the phone had been updated before it was sold to me. As a consumer who paid a significant amount of money for a brand new phone, I am deeply disappointed by Samsung's lack of accountability and customer service. I believe that the phone I received was defective and should have never been sold to me. I am considering taking further action, such as contacting the consumer arbitration board, in order to seek a replacement for this phone. It is unacceptable that I paid so much money for a defective product and Samsung has not stood behind their product or their customer.
Despite being sent for repair multiple times, my Samsung M34 5G 126GB phone was never properly fixed. Initially, it had a signal issue and wouldn’t connect. The authorized service confirmed the problem was with the phone and replaced the motherboard. However, the issue persisted, so I sent it back f...
I’m very disappointed and taken aback by the service provided by Samsung’s authorized team. I sent my phone in for repair, and when it came back, it was in worse shape than when I originally gave it to them. I received the phone back, but it had more damage than before. I've tried contacting them se...
It's quite disheartening to witness the behavior of a company that is widely recognized on a global scale as if it were a newly established business. My previous phone, from a different brand, always provided a trouble-free experience, and their customer service was consistently helpful, even for mi...
I purchased a Samsung A15 smartphone expecting reliability, but I’ve been deeply disappointed. The phone constantly has charging issues—it either charges extremely slowly or doesn’t charge at all. I sent it in for repair, and while it worked temporarily afterward, the exact same problem came back so...
I sent my Samsung smartwatch in for warranty repairs, but it took them two months to fix it. It has now broken down again with the same problems, and they are requesting payment because the warranty has expired. Seriously? I could understand if it had been a different problem two months ago, but I'm...
Comments