I have been using Salomon shoes for four years, but my recent experiences have been disappointing. The first pair I bought started splitting at the sides after a while. Despite this, I still trusted the brand and purchased another pair on 28.01.2025. Unfortunately, the same issue happened again, this time within just eight months of use.
I only wear these shoes during winter and nature hikes, so excessive wear and tear is not an excuse. When I bought the shoes, I was told they had a two-year warranty, but when I tried to claim it, I was only given one year of coverage. I returned my shoes to the store for an inspection and expect a fair resolution.
I chose Salomon because of its reputation for quality and reliability, but after two defective pairs, I no longer feel confident in the brand. I request immediate attention to this matter.
I purchased a pair of Salomon shoes in December 2023, expecting high quality and durability. After only five months of normal use, the left shoe developed a tear on the upper part (as shown in the attached photo). Despite the shoes being under a two-year warranty, I returned them to the store on Aug...
I purchased a pair of Salomon shoes from Vault just four months ago, and they have already started tearing at the seams. Despite being advertised as durable and high-quality, the shoes barely lasted two months of actual use, as I only wore them during the winter season. When I contacted customer ser...
I purchased a pair of Salomon shoes on October 8, 2023, expecting durability from a premium brand. However, just seven months later, the shoes started falling apart—the front section developed visible tears and stitching failures in multiple areas. I tried contacting Salomon customer service, but th...
I purchased a pair of Salomon sports shoes on 06.01.2024 from Mammamia, a store located in 41 Burda Mall, Kocaeli. However, by 25.01.2025, the shoes had already split at the sides, so I returned to the store to request a warranty claim. To my surprise, the store representative dismissed my complain...
I purchased Salomon shoes with a 2-year warranty, paying a premium for what I believed would be a durable, high-quality product. However, around the 16th month, the shoes started to fall apart. Despite being advertised as waterproof, not only do they allow water in, but they have also begun to tear,...
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