I purchased a pair of Salomon shoes from Vault just four months ago, and they have already started tearing at the seams. Despite being advertised as durable and high-quality, the shoes barely lasted two months of actual use, as I only wore them during the winter season. When I contacted customer service for a warranty claim, I was met with the same old excuse—‘user error.’ How is that possible when I followed normal usage conditions? Salomon claims to stand by their products, yet when an issue arises, they refuse to take responsibility. This is unacceptable! I demand a proper inspection, a refund, or a replacement. If Salomon won’t honor their warranty, why should customers trust them?
I purchased a pair of Salomon X Adventure shoes approximately one and a half years ago. From the very beginning, I used them with extreme care—regularly cleaning, airing, and maintaining them properly. After nearly every use, I aired them out, and after a few uses, I cleaned them to extend their lif...
I have been using Salomon shoes for four years, but my recent experiences have been disappointing. The first pair I bought started splitting at the sides after a while. Despite this, I still trusted the brand and purchased another pair on 28.01.2025. Unfortunately, the same issue happened again, thi...
I purchased a pair of Salomon shoes from Boyner about six months ago. I wore them only a few times a week under normal conditions, but after about four months, the inner back part of the shoe started tearing. I took the shoes to the Boyner store twice and requested an inspection both times, but my c...
I purchased the Salomon X Ultra 4 less than two months ago, and I’m extremely disappointed with its quality. Despite being marketed as a durable outdoor shoe, the fabric has already shown significant wear. Surprisingly, some unbranded shoes have lasted me longer. For the price I paid, I expected muc...
I purchased Salomon shoes with a 2-year warranty, paying a premium for what I believed would be a durable, high-quality product. However, around the 16th month, the shoes started to fall apart. Despite being advertised as waterproof, not only do they allow water in, but they have also begun to tear,...
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