I recently traveled with Ryanair on flight from Nantes to Marseille on 17.02.2025 (21:40-23:05), and I experienced unfair treatment regarding baggage payment. Upon check-in, I was asked to pay for my baggage, which I was prepared to do. However, since I did not have a credit card and could only pay in cash, they refused to accept it and provided no alternative solution. As a result, they canceled my ticket, leaving me stranded.
What’s even more frustrating is that they already charged me 107 euros for the original ticket, and then, at the airport, I was forced to pay an additional 60.50 euros under the vague label of a "stamp fee". This is completely unacceptable. If Ryanair does not accept cash for baggage fees, they should clearly state this in advance or offer alternative payment solutions instead of simply canceling a passenger’s flight.
I demand a full refund for both the original 107 euros and the additional 60.50 euros I was unfairly charged. Ryanair must take responsibility for this lack of proper communication and inflexible policies.
On May 10, 2025, at 08:15, I flew with Ryanair from Fuerteventura to Madrid, and to my shock, I was forced to pay an unjust 70 Euro fee for my standard cabin-size suitcase. This is the very same bag I used when flying from Turkey to Fuerteventura via Germany, and I have also used it on many other ai...
I had a terrible experience flying with Ryanair, and my issue still remains unresolved. Even though my ticket clearly included a baggage allowance, the staff refused to accept my suitcase at the airport unless I paid an additional fee on the spot. Feeling forced, I had no choice but to pay extra des...
I purchased tickets from Ryanair online for a flight to Bratislava at a reasonable price. However, when I tried to complete the online check-in before the flight, the system wouldn’t allow it, repeatedly rejecting the process. On the day of the flight, we were forced to pay an additional €55 per per...
Ryanair is without a doubt the worst airline I’ve ever flown with. I completed my check-in online, and yet they charged me a fee for it. When I arrived at the airport with 2 hours left before my flight, they claimed I had to pay another check-in fee—even though I had already checked in. The airport ...
I missed my Ryanair flight from Berlin to Milan on May 23, 2025 at 9:50 AM because the gate number in the app was incorrect and later changed without any notification. By the time we found the correct gate, it had already closed. We immediately went to speak with a Ryanair representative, who told u...
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