I purchased tickets from Ryanair online for a flight to Bratislava at a reasonable price. However, when I tried to complete the online check-in before the flight, the system wouldn’t allow it, repeatedly rejecting the process. On the day of the flight, we were forced to pay an additional €55 per person at the airport for check-in, totaling €220 for our group.
This practice feels like a deliberate attempt to exploit customers. The inability to check in online, combined with no option to cancel the tickets, left us with no choice but to pay the extra fees. Many other passengers seem to have experienced similar issues.
I demand a refund for the unfair charges and a resolution to prevent such issues in the future. Ryanair must address this system flaw and stop penalizing customers for their own errors.
On October 1, 2025, I attempted to complete the online check-in for my Ryanair flight FR3616, but the system wouldn’t work in any way, and I was unable to complete the process. I encountered this issue during both my connecting flight from Sarajevo to Brussels and again at Gothenburg Airport. Becaus...
Ryanair is without a doubt the worst airline I’ve ever flown with. I completed my check-in online, and yet they charged me a fee for it. When I arrived at the airport with 2 hours left before my flight, they claimed I had to pay another check-in fee—even though I had already checked in. The airport ...
Flyone’s online check-in system didn’t work, and because of that, I was unable to complete my check-in in advance. As a result, they charged me £45 per person at the airport for something that was entirely their fault. Their system was down, yet I was penalized as if it was my mistake. That alone wa...
Today, when I attempted to complete my online check-in for my Corendon Airlines flight (booking code B388WA), the system was not working. For almost two hours, I tried multiple times using different devices and browsers, but the system continued to fail, preventing me from completing the check-in pr...
On September 24, 2025, I attempted to complete the online check-in for my Ryanair flight from Gothenburg to London (Reservation No: ZRPPS). Although it was stated that an email would be sent two hours before the flight to complete the online check-in, I never received any such email. As a result, I...
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