I had a terrible experience flying with Ryanair, and my issue still remains unresolved. Even though my ticket clearly included a baggage allowance, the staff refused to accept my suitcase at the airport unless I paid an additional fee on the spot. Feeling forced, I had no choice but to pay extra despite already being entitled to baggage under my ticket. Since then, I have repeatedly tried to contact Ryanair customer service to have this unfair charge corrected, but I either receive no response or generic answers that do not resolve the problem. For several days now, I have been unable to reach anyone for real support, which makes the situation even more frustrating. I demand that Ryanair refund the unjust extra fee and finally provide a clear resolution to my complaint.
Ryanair is without a doubt the worst airline I’ve ever flown with. I completed my check-in online, and yet they charged me a fee for it. When I arrived at the airport with 2 hours left before my flight, they claimed I had to pay another check-in fee—even though I had already checked in. The airport ...
One day before the flight, I purchased additional baggage allowance. However, at the airport, I was told it was not registered, and I had to pay an extra baggage fee of €200. I spoke with customer service, and they said the payment was made one hour before the flight. I sent all the documents and cr...
On May 10, 2025, at 08:15, I flew with Ryanair from Fuerteventura to Madrid, and to my shock, I was forced to pay an unjust 70 Euro fee for my standard cabin-size suitcase. This is the very same bag I used when flying from Turkey to Fuerteventura via Germany, and I have also used it on many other ai...
On June 29, 2024, I flew with Ryanair on flight FR3628 from Lisbon to Seville. Despite having the right to a carry-on bag, I was charged €70 for one of my two identical suitcases. The staff treated me poorly during this interaction. One employee informed me that the carry-on bag I paid for would be ...
Ryanair caused us serious frustration when, despite arriving at the gate 20 minutes before departure, we were denied boarding. We were not the only ones—at least three other families faced the same issue and were left stranded. To make matters worse, the aircraft actually left the stand earlier than...
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