We bought your cordless vacuum cleaner from Media Markt in January 2021. Just a few weeks ago, the vacuum stopped working before it was even 3 years old. We brought it to an authorized service center, and they said there were problems with the battery and the head, asking for a huge 2,500₺ to fix them.
We purchased the product for 899₺, thinking it was a high-quality item like Rowenta. But, in less than three years, it ended up costing as much to fix as it did to buy in the first place. It's ridiculous to think that people should have to purchase a brand new vacuum cleaner every 2-3 years. It's hard to believe that they would release a product that doesn't last very long.
In 2021, I purchased a Dyson V8 Animal cordless vacuum from Media Markt for my dowry. At the time of purchase, I was told that every attachment would be eligible for a one-time free replacement. I started using the vacuum on 05.06.2022. For the past two months, the motor has been stuttering during u...
Hello, on October 4, 2023, I purchased the EUFC81DB model vacuum cleaner from Media Markt. Recently, I've encountered a problem where the lock on the nozzle head fails to hold. While using the product, the lock disengages, causing the head to rotate freely. I sent the product to the Media Markt auth...
I bought a Dyson V10 cordless vacuum from MediaMarkt in November 2022. Since we already had a corded Dyson model at home, this one wasn’t used heavily. Still, within the first year, the vacuum began cutting power mid-use—even when the power button was fully pressed. Dyson acknowledged the issue and ...
Hello, the Dyson V11 Absolute Extra cordless vacuum I bought from Media Markt on 01.08.2021 broke down and was sent to service through Media Markt. The warranty expired in August 2023, but we had extra insurance from Media Markt. They told me that the vacuum couldn't be fixed, and they decided to wr...
In November 2023, I purchased an Electrolux cordless vacuum for ₺12,000 from Antares Media Markt, and I’ve had nothing but issues since then. I’ve had to send the vacuum to the authorized service three times. The first time, it was returned covered in scratches. On the second visit, the LED nozzle ...
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