Roborock Q Revo Pro stopped using clean water—how can I get it working again?
162 Display
5 Complaints 162
Xolvie Resolution Specialist July 31, 9:53 pm
If your Roborock Q Revo Pro has stopped giving you clean water for cleaning, make sure the clean water tank is full, fits securely in the dock (clicks into place), and isn't warped or bent—warped or bent tanks stop water flow.
Both the clean and dirty water tanks should not be full, and the water filter and float should be clean and working. If the filter or exit vent gets clogged, water won't be able to get through.
If the small air-in and water-out holes under the chassis are clogged, turn the robot over and check them. If they are, gently clean them with a needle.
Then, put the tanks back in place and run the robot without the mop cloth for about 20 seconds to see if the water flow returns.
Power-cycle the dock and robot by quickly unplugging them, or try a reset through the app if cleaning still doesn't work.
Older posts say that problems with the docking station can stop it from working even when the tank is full.
These are key solutions that we can offer. If you have more, please share.
Vote
Related Complaints
Roborock Saros 10 Sensor Malfunction And Mapping Error After Purchase
Feride
November 07, 7:33 pm
-I purchased the Roborock Saros 10 model robot vacuum cleaner from Teknosa. Less than a month after the purchase, I began experiencing sensor problems. The device does not go to the rooms and areas I marked on the map; instead, it vacuums random locations on its own. Additionally, it only used the or...
roborock-saros-10-sensor-malfunction-and-mapping-error-after-purchase-1.jpg
Roborock Qrevo Pro Leaks Water and Won’t Mop—No Help From Service
Esra
July 28, 4:31 pm
-I purchased the Roborock Qrevo Pro robot vacuum from Vatan Bilgisayar, and from the very first use, it has been leaking water from the dock. Because of this constant leakage, the device cannot perform its mopping function at all. Every time I attempt to run it, water floods the floor, leaving my hom...
Roborock Q8 Max Won’t Mop Despite Full Tank and Support Ignores My Emails
Esin
July 24, 8:52 pm
-I purchased the Roborock Q8 Max robot vacuum about six months ago. For the most part, it worked well—until about a month ago, when it suddenly stopped mopping altogether. Even though the water tank is completely full, the device keeps displaying a “low water level” warning and refuses to mop. I’ve ...
Roborock Q7 Max Mop Feature Stopped Working – Denied Warranty Repair Due to Alleged User Error
İnanç
August 19, 2024 7:54 pm
-About 9 months ago, I purchased a Roborock Q7 Max robot vacuum from a tech store. Two months ago, I noticed that the wet mop feature stopped working. I sent it to the authorized service center under warranty, requesting either a repair or a replacement. However, the service center claimed the issue ...
Roborock S7 Sonic Mopping Smart Robot Vacuum Water Tank And Sensor Malfunction
Oğuz
January 11, 2024 1:13 am
-On June 8, 2023, at 09:30, I purchased the Roborock S7 Sonic Mopping Smart Robot Vacuum Cleaner from Trendyol. About 7 months after the purchase, a few days ago, the water tank cracked on its own, leading to a height sensor error due to water leakage damaging the sensors. It is alarming that the wat...
Roborock