I am the owner of a 2023 Renault Trafic 5+1 with license plate 34 GSS 5**. The vehicle makes a whining noise when turning the steering wheel, and a creaking sound comes from the driver’s seat. On 27/10/2023, the lower frame of the driver's seat was replaced under warranty at the authorised Service. However, the noises did not stop. I visited the authorised service three more times for the same issue. They claimed the problem was fixed and returned the vehicle to me, but nothing was resolved. I then took the vehicle to another authorized service. Their consultant, M**** K****, said the previous service had made incorrect interventions, damaging the seat mechanism and cover, and therefore refused to perform any further repairs. Renault customer service has been of no help whatsoever. They claim the seat was serviced externally, even though I only took the vehicle to those two authorized service centers during the warranty period. Neither of services has resolved the issues, and they keep blaming each other. I deeply regret buying the Renault Trafic Grand Comfort 5+1.
I left my 2021 Renault Megane 1.0 Joy at the authorized service center for its 2nd-year maintenance. I reported that the car had vibrations and strange noises coming from the engine, requesting a thorough inspection. After conducting tests, they attributed the issue to the flywheel and informed me. ...
I purchased a brand new Renault Megane 1.3 tce Joy package in November 2020. Everything appeared to be in order until I took it in for routine maintenance. They performed the service, but a problem arose before my warranty expired at 33,000 kilometers. I reported a strange squeaking noise coming fro...
Hello, We bought our Renault Megane 1.3 TCe vehicle in October 2024. However, we had problems with both the steering wheel and the remote control system in the first week we bought the vehicle. We also reported this to the service. They changed the battery of the remote control. We have had a screen...
My vehicle is a 2022/2023 Renault, January release, 1.3 TCe Automatic Joy Comfort, with 14,000 km and still under warranty. When shifting from 2nd to 3rd gear, a "vuup" sound and a distinct noise can be heard. I took the car to the authorized service center and went for a test drive with them. They ...
I own a 2022 Renault Clio Joy. I previously experienced the same engine mount issue with my 2019 and 2020 Clio models, and when the part was replaced, the noise completely disappeared. I encountered the same problem again with my current 2022 model, and the engine mount was replaced under warranty a...
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