1
Yasin is completely dissatisfied with the result

Reeder S19 Max Pro S Edge Won't Turn On or Charge

Reeder S19 Max Pro S Edge Won't Turn On or Charge
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Yasin
May 31, 2024 7:31 pm
234

I'm utterly baffled by the fact that my newly purchased S19 Max Pro s Edge phone won't turn on or charge. Why am I encountering such an issue with a brand-new device? Especially during a time when first impressions matter significantly, facing a defective product right off the bat couldn't be a bigger mistake for a company. It's beyond comprehension how they're subjecting their customers to such inconvenience. If it were a café, I wouldn't sit there again; if it were a store, I wouldn't make a purchase. My sympathies go out to their employees, especially customer service, as they must deal with countless frustrated customers every day.

June 03, 2024 10:08 am (2 days after complaint)

Dear Customer, we attempted to contact you but were unable to reach you. We kindly request that you send us documentation and your contact number to verify the validity of your complaint.

Yasin
Yasin
June 03, 2024 9:14 pm

I texted you on your WhatsApp number but couldn't reach you. Number: +90 541 761 08 32

Yasin
Yasin
June 03, 2024 9:16 pm

Invoice

June 04, 2024 5:48 pm

Dear Customer, we attempted to call you but were unable to reach you. We kindly request that you send us documents and your contact number to verify the validity of your complaint.

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