I purchased a pair of Ray-Ban sunglasses from Atasun Optik's Polatlı Kartal Tepe branch. Unfortunately, the metal earpiece frame broke, rendering the glasses unusable. To my utter disbelief, my warranty claim was denied.
I am baffled by the breakage of the metal frame on a Ray-Ban product. I specifically chose Atasun Optik for its reputation for quality products and reliable customer service, hoping for a seamless experience for myself and my family. However, my trust has been shattered by this incident.
I kindly request your assistance in resolving this matter. Atasun Optik's refusal to honor the warranty is unacceptable.
My Ray-Ban sunglasses broke while I was wearing them, went to Atasun Optics to get them fixed under guarantee, somehow, and totally unlogical my warranty claim was denied and I don't know why. super upset, thinking it was going to be so easy, I was going to be proud of myself that I did a nice shopp...
A pair of Ray-Ban sunglasses I bought from Atasun have a noticeable flaw, and to be honest, the quality is below what I expect from Ray-Ban. Things can go wrong from time to time, and that's why excellent customer service is so important. Considering my past interactions with them, this is of utmost...
Ever since I got my Ray-Ban glasses, the nose bridge has been a bit loose. Atasun Optik continued to make adjustments, but unfortunately, it eventually broke. Ray-Ban declines to provide warranty coverage, causing me significant distress. They are attributing their own errors to me. I'm lodging comp...
After a period of two years, I noticed some white scratches on the upper part of the frame and the right and left edges of my Ray-Ban glasses with lenses that I purchased from Atasun Optik. In late April, I paid a visit to the Atasun Optik store located in Amasya AVM, where I made my purchase. I was...
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
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