The coating on the inside of my Ray-Ban sunglasses started to peel off. Since they were under warranty, I took them back to the store where I purchased them. After an inspection, they responded negatively. I was expecting Ray-Ban, a globally trusted brand, to stand behind the quality of its products. Even the most basic brands wouldn’t handle it this way, because a coating on a pair of sunglasses doesn’t peel off due to user error. We take good care of our belongings, and there was no misuse on our part. This isn’t our first time using sunglasses or Ray-Ban. I’m extremely disappointed.
A pair of Ray-Ban sunglasses I bought from Atasun have a noticeable flaw, and to be honest, the quality is below what I expect from Ray-Ban. Things can go wrong from time to time, and that's why excellent customer service is so important. Considering my past interactions with them, this is of utmost...
My Ray-Ban glasses, which are under warranty, were sent in for inspection twice with the reference numbers INC1127896 and INC1138888, and both times they were returned on the grounds of “user error.” The stated reason for the return was that the glasses had been exposed to impact. However, as clearl...
In March, I brought my Ray-Ban glasses to the store for inspection due to discoloration on the frame. After inspection, I was informed that the discoloration was user-related, supposedly caused by exposure to sunscreen, cologne, or similar substances. I am attaching a photo of my glasses, and I find...
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
A few months ago, I purchased a pair of Ray-Ban RB4171 sunglasses, and I recently noticed fine, hairline scratches on the left lens. It doesn't look like they were caused by a hard impact or a sharp object, but rather as if the lens brushed against something lightly and scratched right away. If it h...
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