A pair of Ray-Ban sunglasses I bought from Atasun have a noticeable flaw, and to be honest, the quality is below what I expect from Ray-Ban. Things can go wrong from time to time, and that's why excellent customer service is so important. Considering my past interactions with them, this is of utmost importance. For many years, you have been my go-to source for eyewear; I have purchased no less than seven pairs of sunglasses and frames from you. Since this is my first experience with an issue, I must admit that I am somewhat disappointed. The thing is, I bought these Ray-Bans with the intention of giving them to Atasun Assurance. You can rest easy knowing that you'll stand behind your products with that program. However, that serenity is currently absent. Why should a loyal customer like me keep shopping with Atasun if they won't stand behind this issue? restore my faith in the quality of Ray-Ban products and your shop
My Ray-Ban sunglasses broke while I was wearing them, went to Atasun Optics to get them fixed under guarantee, somehow, and totally unlogical my warranty claim was denied and I don't know why. super upset, thinking it was going to be so easy, I was going to be proud of myself that I did a nice shopp...
A few months ago, I purchased a pair of Ray-Ban RB4171 sunglasses, and I recently noticed fine, hairline scratches on the left lens. It doesn't look like they were caused by a hard impact or a sharp object, but rather as if the lens brushed against something lightly and scratched right away. If it h...
I purchased a Ray-Ban RB4147 model pair of glasses from Atasun Optik. Within at most one month of purchase, two separate spots on the frame became dull, and this issue has become a constant problem that does not go away. I was informed that my glasses had a 2-year warranty. To resolve the issue, I r...
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
In March, I brought my Ray-Ban glasses to the store for inspection due to discoloration on the frame. After inspection, I was informed that the discoloration was user-related, supposedly caused by exposure to sunscreen, cologne, or similar substances. I am attaching a photo of my glasses, and I find...
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