Ever since I got my Ray-Ban glasses, the nose bridge has been a bit loose. Atasun Optik continued to make adjustments, but unfortunately, it eventually broke. Ray-Ban declines to provide warranty coverage, causing me significant distress. They are attributing their own errors to me. I'm lodging complaints against Aydın Forum Atasun Optik and Ray-Ban. I am prepared to escalate this matter to the Consumer Arbitration Board and, if required, pursue legal action in court. This company has provided me with glasses cases that were defective, which is a disservice to consumers.
I purchased a pair of Ray-Ban sunglasses from Atasun Optik's Polatlı Kartal Tepe branch. Unfortunately, the metal earpiece frame broke, rendering the glasses unusable. To my utter disbelief, my warranty claim was denied. I am baffled by the breakage of the metal frame on a Ray-Ban product. I specif...
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
After a period of two years, I noticed some white scratches on the upper part of the frame and the right and left edges of my Ray-Ban glasses with lenses that I purchased from Atasun Optik. In late April, I paid a visit to the Atasun Optik store located in Amasya AVM, where I made my purchase. I was...
On June 7, 2022, while using the Ray-Ban glasses purchased from Atasun Optik, my mother attempted to clean the lenses, but the glasses easily broke in the middle despite applying no excessive force. Despite her extensive experience with glasses over approximately 30 years, the optical store claimed ...
My Ray-Ban sunglasses broke while I was wearing them, went to Atasun Optics to get them fixed under guarantee, somehow, and totally unlogical my warranty claim was denied and I don't know why. super upset, thinking it was going to be so easy, I was going to be proud of myself that I did a nice shopp...
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