On April 30th, 2024, I excitedly ordered a pair of Puma Anzarun Lite shoes through the In Street app. I specifically purchased them to wear for the upcoming holiday celebrations. I started wearing them on June 15th, but to my dismay, within just two days, the stitching on the side panel started coming undone. Concerned about the defect, I took the shoes to an In Street store for inspection. I requested either an exchange, refund, or repair. Unfortunately, after their examination, the store staff informed me that the problem was caused by user error and therefore, they couldn't offer any of the options I requested. Frankly, there's no way that wearing the shoes for the first time and for just two days could cause the stitching to rip. It seems clear to me that this is a manufacturing defect.it is evident, and I firmly stand by my request for an exchange.
I ordered shoes from the Puma brand's website on 16.10.2024. After a few months, tears appeared on the inner lining of the shoes, the outer side started to split, and the Puma logo on the outside began to peel off. I then contacted after-sales service, and they claimed it was a user error, stating t...
In August 2024, I purchased a pair of Nike Air sneakers from In Street. I wore them for a few months, then stored them during the winter. When I started wearing them again, I immediately noticed an odd “squeaking” or “ripping” sound coming from the Air sole with every step I took. From the outside,...
On February 5, 2024, I purchased a pair of Asics shoes from an official store. However, I recently noticed that the stitching on the right shoe's toe area has come undone. It looks as if the thread has melted or deteriorated, which is highly unusual. The shoes are otherwise in perfect condition and...
On December 12, 2024, I bought three pairs of Puma sports shoes from the Puma store. The price I paid was a little over $48 per pair. It was my first time choosing Puma, but after the problems I experienced, I regret the purchase. One pair developed a seam tear on the upper part in a short time, and...
On May 31, 2024, I purchased a pair of leather Nike shoes from In Street. However, within a short period, the leather surface started cracking and deteriorating. Considering how little time I have worn them, I strongly believe this is a manufacturing defect rather than normal wear and tear. Accordi...
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