I am a PUBG Mobile player from New Zealand, and my account has been hacked. I play on an iPad, and after the hack, the email address linked to my PUBG Mobile account was changed without my permission. As a result, I can no longer access or control my account even though I still know my in‑game ID. I...
On February 7, 2026 at around 5:47 p.m., I purchased 1,800 UC for the PUBG game through the Oyun Dinarı website. I paid 430 TL for this purchase using my in-game account with the ID 5266****27. However, only 120 UC were credited to my account. When I reported this to a customer representative via l...
I am writing regarding my PUBG Mobile account on Android, which has been banned. My in‑game account ID is 5602141410. In 2021, I noticed that I could no longer access my account because it had been banned, and I later understood that my account had been hacked and used by an unknown person, which le...
I am writing regarding my PUBG Mobile account, which was stolen on January 30, 2026, at around 10:00 PM. My account was linked through WhatsApp login, and after the theft I have not been able to access it again despite my attempts. Before it was stolen, my account had significant in-game value and ...
I am writing because my PUBG Mobile account was banned for 10 years after it was hacked, and the hacker used cheats on my account. As a result, I am now permanently banned for actions that I did not commit. My account was compromised without my knowledge, and I had no involvement in using cheats or ...
I am a PUBG Mobile player, and I am experiencing an issue updating the contact information on my account with the in-game name “RįAįZįEĮR.” I want to correct and change the email address and phone number linked to my account from within the game, but the system does not allow me to do so. On January...
I last logged into my PUBG Mobile account with in-game ID 5942314059 on July 14, 2025 at 9:39 PM, using my Xiaomi Redmi Note 13 Pro 5G device. After that date, I allowed a friend to access my account so they could play the game. As far as I remember, my friend first removed the linked phone number a...
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I am submitting this complaint regarding the banning of my PUBG Mobile account which is connected to my Google Play account. On December 4, 2025, while I was in the middle of a match, my account was suddenly banned and I received a notification that my account would be blocked because it violated th...
I am writing regarding unauthorized purchases made in PUBG Mobile via mobile operator invoicing on my Android device, an OPPO A15s. On 01/12/2025 at around 15:03, I noticed charges related to PUBG Mobile, even though I do not have an account in the game and did not make any purchases. After seeing t...
My PUBG Mobile account, which I created in 2018–2019, was stolen in May or June 2021 by someone very close to me. At that time, I was using a Samsung J7 Pro, and now I use a Samsung A31. I managed to regain access to the account, but I am now listed as a guest because the person who stole it added t...
At 23:50, I purchased UC worth 660₺ for my PUBG Mobile account linked to my Vodafone line using internet banking. I did not receive any error message during the process, and the amount was deducted from my bank account. However, despite the time that has passed, the UC balance has not been credited ...
On November 8, 2025, at 10:03 AM, I purchased PUBG Mobile UC worth $34.70 from www.hesap.hizmetleri.com (Order No: #223318). I completed the payment through mobile banking, and my PUBG Mobile User ID is 5167*89. However, the UC was never credited to my account. Since that day, I have repeatedly tr...
I attempted to make an in-game purchase in PUBG Mobile using my Redmi Note 11s device and mobile payment method in Manisa, Turkey. My PUBG Mobile User ID is 5237*74. Each time I try to complete the payment, I receive an error message stating: “Transaction declined due to security reasons.” I have...
On November 9, 2025, several unauthorized transactions were made from my account via my iPhone device under the description “Google Pung Mobile London GB.” A total of $7.05 was withdrawn from my account in multiple smaller charges. These purchases were made without my knowledge or consent. Shortl...
On November 9, 2025, I purchased a random PUBG Mobile account from Oyundinar.com for $8.80. I completed the payment with my personal debit card, and I still have the receipt and full chat history with the seller. After receiving the account credentials, I attempted to log in using the provided emai...
On October 25, 2025, I purchased PUBG Mobile UC worth $93.90 through the PUBG Mobile store. I completed the payment via bank transfer, and my order number is #4400. The UC was intended for my in-game account with ID: 5681****25. Although the platform marked the order as “delivered” on November 7, 2...
About 10 minutes ago, I purchased a random PUBG Mobile account from OyunDinarı.com for $2.94. The product description clearly stated that the account would include “over 400 epic items, 80% full account” and implied that it was a high-level, feature-rich account. After receiving the account details...
On October 24, 2025, I purchased an iPad Pro M5 1TB model from the Apple Store, paying $2,376. As soon as I got the device, I installed PUBG Mobile and noticed that the game does not support 120 FPS. This issue occurs only with PUBG Mobile — I haven’t experienced any performance problems with other ...
On November 1, 2025, I made a payment of $4 through the Presatış website to purchase PUBG Mobile UC. Although my order #5216 shows that the payment was successfully received, it still appears as “pending,” and I have not received the purchased UC. I couldn’t find any customer service options on the...
I play PUBG Mobile on my iOS device. As of yesterday, whenever I try to log in using my Google account, I keep encountering the error code 9999-15. This issue only occurs when logging in with Google — all other login methods work fine. To fix the problem, I tried deleting and reinstalling the app a...
My PUBG Mobile account on my iPhone 14 Pro Max was linked to my phone number, email address, and Twitter account. About six hours ago, I started having trouble accessing my account. Right now, I can only log in through Twitter, but the email address linked to the account has been changed by someone ...
On November 9, 2025, my PUBG Mobile account (ID: 5142**54000) on iOS was banned without any rule violation. Because my account was also blocked via Facebook, I cannot access it at all. I purchased the account with cash payment, and this is the first time I’m experiencing such a ban. So far, I haven...
