PUBG Account ID 5139*****38 Stolen Following Verification Email Failure

My account with ID 5139*****38 in the PUBG game was stolen last month, and I have been unable to access my account since that date. My account was linked to my Gmail address, and although I previously used this account without issue, I am currently unable to log in.

I have repeatedly tried the account recovery and support steps under the "Help" section within the game. Even though I entered my Gmail address and requested a verification code as instructed on the "Account Claim" screen, no code was ever sent to my email address. Despite repeating the same process multiple times, I cannot complete the recovery process or verify my account because the system consistently fails to send the verification code.

Because my account was stolen and the recovery steps are not functioning properly, I have been left completely stranded. I request that the PUBG support team safely verify and restore my Gmail-linked account with ID 5139*****38 back to me, and ensure the overall security of my account.