PUBG Mobile Refuses to Lift My 10-Year Account Ban

My PUBG Mobile account with the in‑game name “Mr rana yt” has been banned for 10 years as of 30/08/2026. When I log in, I see a notice stating that my account has been banned for violating the rules. I was playing on Erangel when this situation occurred. I respectfully state that I have always tried to follow the game’s fair play rules and never intentionally used any cheats, third‑party tools or unfair advantages. I believe this ban decision may have been made in error or based on a misunderstanding. I kindly request that you thoroughly review the logs and all data related to my account and matches, and if no clear rule violation is found, that you lift the 10‑year ban and restore access to my account. If there is any specific reason or evidence behind this decision, I also request that you share it with me so I can understand and avoid any similar situation in the future. I am ready to cooperate and provide any additional information you may need to review this case. Please unban my account and give me a second chance if possible.