I am not receiving the verification code on my registered email from PUBG Mobile, how can I get the code?

My SIM card is lost and I am not receiving the verification code; I want the lost SIM to be removed/deactivated from my account. My PUBG account has been inaccessible for four years — please check this as soon as possible. I’ve tried everything but I cannot sign in. I can sign in with Facebook and G...

When I try to log into my PUBG Mobile account on iOS 17, I’m prompted for two-factor verification via my old phone number, which is now inactive and permanently closed. Even though I still have full access to my Facebook and email login details, I cannot access my account because of this outdated ph...

Two to three months ago, my phone was stolen, and since then I have been unable to access my PUBG Mobile account. The account is linked to my old phone number, which I no longer have access to. When I try to log in, a verification code is sent to that number, but I cannot receive it. When I select ...

I’m locked out of my PUBG Mobile account (ID 5152*****92) because the phone number linked to it is no longer active. I emailed support about not receiving the verification code, but got no reply. Since my old number is disconnected, I can’t remove or change it in the account settings. This is causin...

I can't log into my PUBG Mobile account, and it's been five days now. Whenever I give it a shot, I keep getting a “login failed” message along with the error code 9999.2001. I’ve attempted to reset my password, but I’m not getting any verification codes sent to my phone or email. It’s really frustra...

I can’t log in to my PUBG account (linked to Gmail). I tried logging in using the code PUBG sends to my Gmail, but I never received any code despite trying multiple times. I also tried using my phone number, but I’m not sure if it was linked to the account since I played a long time ago. The Gmail l...

I can’t remember which email is linked to my PUBG Mobile account because it appears partially hidden (with stars) in the settings. Since I can’t view the full email, I am unable to manage or update it. This is a huge problem because my account is very valuable, and I need to remove the linked email...

Dear PUBG Mobile Support, I am trying to recover my PUBG Mobile account (ID: 5152485), but I am facing issues with the email verification process. I received a message asking me to confirm my email address and enter a verification code (641671) within five minutes, but I was unable to complete the ...

Hello everyone, I’ve been logging into PUBG Mobile for the past 15 days on an authorized device, and I had granted permission to that device. However, when I try to change my linked device, I keep getting an error message, and I have no idea why. The issue gets worse because PUBG isn’t sending a ve...

I’ve been trying to log into my PUBG Mobile account, but I can’t get the verification code sent to my email address, which I’ve used for years. This issue has been ongoing, and despite previous attempts to resolve it, I still have not received any help. I have receipts for the UC I’ve purchased, and...

I am facing an issue with my PUBG Mobile account linked to my phone number. I attempted to reset my password, but I am not receiving the verification code on my phone. The phone number is correctly linked, and I have checked all possible issues—it's not in the spam or blocked list, and notifications...

I ordered a PUBG UC code, but I haven’t received anything even though 20 minutes have passed. The payment has already been deducted from my account, but I didn’t receive a confirmation email, order details, or the code itself. I provided my email address and phone number during the purchase, yet no...

I provided my email to register in PUBG Mobile but haven’t received any emails. I also tried using my mobile number, but I didn’t get any messages. I’ve checked and confirmed that I’m receiving verification emails from other apps like WhatsApp, but nothing is coming from PUBG. Could there be an issu...

I’ve been playing PUBG Mobile for about 6 years, and ever since my tablet got reset, I can’t seem to get the verification code sent to the email tied to my account. It's been around two weeks, and I still haven't been able to sort this out. I really hope someone can help get this moving faster since...

On the night of 13.07.2024, I logged into my PUBG Mobile account, which is linked to Game Center, Facebook, email, and phone number. However, the next day, I found that different SV1 accounts were newly created and linked to each of my connection addresses. When I try to log in with my email, it goe...

I'm having trouble accessing my PUBG Mobile account due to an issue with the verification process. I've made sure to match the symbols correctly, but for some reason, it still refuses to accept them. What is the answer to this problem? I would greatly appreciate your assistance. I've been struggling...

Today, while playing PUBG Mobile during lunchtime, I suddenly got kicked out of the game and now I can't log back in. Trying to log in with Twitter creates a new account. Attempting to log in with Google Play also results in a new account. I request a code to my email, but it never arrives. Sending ...

My PUBG mobile account has been taken over by someone else. I used to be able to log in through Facebook, but now I can't because they changed the phone number that was linked to the account. The verification code is being sent to a number that is not the same as the one you gave. I've tried to emai...