My PUBG Mobile is crashing on my phone after the latest update, how can I solve this crashing issue?

For about four months, I have been experiencing serious problems in PUBG Mobile. I use an Infinix Note 30 phone, and every time I log into the game, even after loading UC, I cannot send requests or enter ranked matches. In addition, the Pharaoh event is also blocked, and these issues keep happening ...

For the past three days, I have been unable to log into PUBG Mobile on my Tecno Camon 30 Pro 5G smartphone. Each time I try to open the game, I get a persistent “connection error” message, even though my device is connected to the internet without any issues. To troubleshoot, I switched between dif...

I own a Samsung A35 smartphone, and for the past four days I have been unable to open the PUBG Mobile app. Every time I try to launch the game, one of two things happens: either the screen remains completely black, or the PUBG logo freezes on the display and the game never loads. I have already tri...

I’ve been experiencing serious screen flickering and visual glitches in the PUBG app on my brand-new Samsung Galaxy S25 Plus. The phone is only a week old, completely clean, and has no issues with any other apps or games. Yet PUBG consistently shows screen shake, lag, and display distortions, making...

Dear PUBG Mobile team, I’ve been a dedicated player for several seasons and have genuinely enjoyed the game—until recently. Over the past few seasons, I’ve been constantly getting randomly kicked out of the game, especially during critical gunfights. It happens without warning, without cause, and it...

I downloaded both the 32-bit and 64-bit versions of PUBG Mobile, but after playing just a few matches, I noticed a serious issue—footstep sounds suddenly disappeared mid-game. I thought it might be a software glitch on my end, so I even reset my device completely. But after reinstalling, the same pr...

I’m extremely disappointed with PUBG Mobile due to its constant stability issues and the company’s complete lack of care for its users. I’ve been waiting for an update that would improve performance and make the game smoother with my current internet connection—but nothing has been done. The gamepla...

After the latest PUBG Mobile update, the game has become completely unplayable due to extreme lag. It freezes constantly, making smooth gameplay impossible. I am not the only one facing this issue—many other players are also complaining about the same lag and performance drops. A game that is suppo...

I’ve been facing the same recurring issue every time I start and exit PUBG Mobile, and it’s incredibly frustrating. I’ve reinstalled the game, even formatted my computer, but nothing resolves the problem. What’s worse is that I’m not alone—many other players are experiencing the same issue. Despite ...

During my PUBG Mobile session, I encountered some lag issues. After enabling Game Turbo and running a deep clean, I experienced even more lag and eventually encountered a crash. I attempted to rejoin the game, but unfortunately it became stuck at the 'loading 50%' stage. For the past two days, I've ...

I've been having a frustrating problem with PUBG Mobile that has been preventing me from enjoying the game. Despite installing the game successfully on my device, I am unable to play it due to a confusing error. When I try to launch the game, it appears to load in less than 5 seconds but then simply...