Loan Application Phishing Scam Triggers Unauthorized 4,368.83 TL PUBG Charge

On August 19, 2026, at around 2:00 PM, I applied for a loan online. Individuals claiming to call regarding my loan application stated they were acting on behalf of QNB Finansbank and solicited certain personal details from me. Subsequently, even though I did not purchase any product or service, an unauthorized transaction of 4,368.83 TL titled "PUBG Mobile Amsterdam 52" was processed from my Yapı Kredi credit card.

I explicitly did not approve this transaction, did not make any purchases, and did not acquire any digital products. I believe that the phone number calling under the guise of a loan application and the website to which I was directed were fraudulent, and that I was victimized using the names of QNB Finansbank and Yapı Kredi.

As soon as I noticed the charge, I contacted customer support for both QNB Finansbank and Yapı Kredi to file a transaction dispute and open an official report. Nevertheless, I demand that the 4,368.83 TL transaction drawn from my card be canceled and refunded to me, and that an investigation into this fraudulent attempt be conducted alongside an increase in security measures.