PUBG Mobile Unban Request

I am writing regarding the permanent 10‑year ban imposed on my PUBG MOBILE account, which I believe is unfair. My account ID is 5416428821 and I play on Android. According to the in‑game notice, my account has been banned until 2036/09/11 on the grounds of using unauthorized or cheating programs. I have been playing PUBG MOBILE for over 7 years as a loyal and fair player and have never intentionally used any cheats, hacks or third‑party software to gain an unfair advantage. My record has always been clean. In fact, about a month ago I reported a hacker, and that player received a 10‑year ban, yet now my own account, with no history of wrongdoing, has received the same extreme penalty. I kindly request that you conduct a detailed review of my account, match history, and device logs to verify that I have not engaged in cheating or the use of illegal software. I also ask you to provide a clear explanation as to what exactly triggered this punishment on my account. Restoring my account and lifting this 10‑year ban would mean a great deal to me, both because of the time and money I have invested in this account and because I care about fair play in the PUBG MOBILE community. I am ready to cooperate fully and provide any additional information or evidence you may need to resolve this issue. I respectfully request that my account be re‑evaluated and the ban removed or corrected as soon as possible. In‑game name: GHOST乡LEVI Account ID: 5416428821