Even though I purchased a 7-day subscription from the Promova app, it was converted into an annual subscription, and the fee was charged to my credit card. I want to cancel it. I have been sending emails for this purpose, but I have not received any response. Unfortunately, there is no phone number to call either. I hope someone sees this here.
After my one-month subscription with Promova ended, I sent an email to the page they directed me to in order to cancel my subscription, but I never received any response. Instead, another $31 was charged to my credit card without my consent. I am requesting a refund of this charge and the complete c...
I subscribed to the Promova app through the Google Play Store after seeing that it offered a three-day free trial. It stated that I would be charged after the trial period ended. However, immediately after the trial started, on December 20, 2025, $68 was charged to my card as an annual subscription ...
I started a trial membership in the Promova mobile app. However, today an annual membership fee of $95 was charged to my account without any approval from me. I immediately canceled my subscription, and the email address I used in the app is s*******@gmail.com**. I completed the transaction through ...
I downloaded the Promova language learning app through the App Store. Even though I did not create an account and Promova does not appear in my subscriptions, a payment of $30 was charged to my credit card on August 17, 2025. Being charged despite not starting any membership has caused me harm. I t...
Three months ago, I purchased a subscription from Promova. I completed the payment, but I was never granted access to the service I paid for. On February 6, I sent a short message to report the issue, expecting a resolution. Instead, without my request or approval, Promova suddenly renewed my subscr...
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