After the Promova trial membership, automatic payments have been taken from me every 12 weeks without my request or consent. The FAQ and Terms of Use pages do not open, and there is no authorized representative available.
There is no authorized person reachable within the app either. I do not accept these charges, and I am requesting a full refund.
I started the 7-day free trial with Promova, expecting to explore the app before committing to anything. I never authori...zed or approved a paid subscription. Despite this, Promova automatically enrolled me in a 1-year membership and withdrew ₺3000 from my account without my knowledge or permission.
I signed up for Promova to try the free trial, but I was shocked to find that they withdrew money from my credit card wi...thout my permission. I never gave consent for a subscription to begin after the trial ended. No email, no message, no prompt—absolutely nothing was sent to inform me that the trial
I downloaded Promova’s English learning program as a trial version and used it briefly. I did not make any purchase or g...ive approval for a paid subscription. Despite this, I later noticed that my card has been charged automatically every month, and so far, about $190 has been withdrawn without my pe
After seeing ads for the Promova language app on Instagram, I downloaded the app to try it. The free trial period is nor...mally one week, but before the first week was even completed, $95 was charged directly to the credit card that was automatically saved on my phone, without my consent, without any
A few months ago, I downloaded the Promova app and purchased a monthly subscription to try it out. However, I didn’t lik...e it and decided to cancel shortly afterward. Despite this, I recently noticed that Promova is still charging me 29.99 USD (₺) every month, even though the subscription does not ap
