Profilo Washing Machine Faulty Motherboard
Last Friday, my Profile washing machine, which is only five months old, stopped working. During the service visit on Saturday, a faulty motherboard was discovered and it was stated that there were no spare motherboards available nearby. In spite of the requirement to maintain spare parts for a decade, they assured me that they would make an effort to find a replacement and scheduled a visit to repair it on Wednesday. Surprisingly, they went ahead and scheduled an appointment for the following Friday without even letting me know. I've been dealing with this inconvenience for a week, struggling to find someone reliable to contact. It's quite baffling that in this era of technological advancements, a mere five-month-old device still hasn't had its motherboard issue resolved. Ultimately, my disappointment with selecting Profilo is immeasurable. I am determined to assert my rights with full force, utilizing both social media and legal avenues.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Profilo Call Center is at your service 24/7 from anywhere in Turkey. Thank you for your interest in our brand. Sincerely, PROFİLO Communication Center
My issue has been resolved, thank you.
My issue has been resolved, thank you.
