1

My Poor Profilo Refrigerator Experience

My Poor Profilo Refrigerator Experience
My Poor Profilo Refrigerator Experience
My Poor Profilo Refrigerator Experience
My Poor Profilo Refrigerator Experience
+1
Merve
April 3, 2024 7:01 PM61

I recently bought a Profilo refrigerator and I have to say, I'm really disappointed with it. Check out the images attached to witness the disappointing condition in which fruits and vegetables were delivered in a mere two days. The product we purchased did not meet our expectations in terms of value for money. The level of service provided by both the technicians and the headquarters was insufficient to ensure customer satisfaction. When making a purchase, it's important to not solely rely on the brand's reputation and durability. It's crucial to carefully consider your decision multiple times. My Arçelik refrigerator, which is twenty years old, performed better than it.

April 4, 2024 9:28 AM (14 hours after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Profilo Call Center, reachable from anywhere in Turkey, is at your service 24/7. Additionally, if you reach us through the Customer Services page, we will contact you immediately. Thank you for your interest in our brand. Sincerely, PROFİLO Communication Center

Comments

Similar Complaints

Profilo Fails to Fix Defective Home Appliance!

Arzu
July 18, 2023 11:14 AM59

I regret ever buying a Profilo refrigerator. Since last year, it's been giving us trouble all the time. Technicians have...

Unsolved Rust Issue on Profilo Refrigerator

Murat
July 31, 2023 4:41 PM67

I recently made a significant investment by purchasing a brand-new Profilo refrigerator. When I noticed localized rust s...

1

Arçelik Refrigerator Replacement Delay Issue

Burcu
August 5, 2024 4:17 PM28

I bought an Arçelik refrigerator less than two years ago, and they have been unable to provide a solution for 12 days. D...

1 Support