After entering the correct password, the Play Station website kept saying it's wrong, and I kept getting lost on their website when I needed help. How can I fix this login issue?

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Xolvie Resolution Specialist January 15, 2024 12:18 am

In case you are having trouble logging in to the PlayStation website even after entering the correct password, try these steps:

• Check your sign-in ID:
Make sure you're using the right email address as your sign-in ID. Check your email for any messages from PlayStation that ask you to verify your account. If you find one, click the link in the email to confirm your sign-in ID.
• Update the system software:
Make sure the software for your console is up to date. If you want to learn more about how to update the system software for your type of console, click on the link given.
• Set New Password:
Follow the instructions given to try to reset your password. Then turn off your router and game console. Bring them back on. If you are having trouble with WiFi, you might want to try a wired connection instead.
• Log in to manage your account online:
Go to the PlayStation website and try to log in to Account Management. You can change the settings for your account through this online portal. If you run into problems here, it might help you figure out what's wrong.
• Fixing Problems with the Connection:
If you are using WiFi and are having trouble connecting, you might want to try troubleshooting your connection. Visit PlayStation Repairs for more detailed steps on how to fix a connection problem.
• Check for Account Suspension:
In the event that you still can't get into your account, you may be suspended. You can read the guide to learn more about account suspension and how to deal with it.

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