I Can't Access My Paribu Account

There's a big problem with my Paribu account. Unfortunately, I haven't been able to log in, which is very annoying. When I enter my password, it doesn't tell me it's wrong or let me in. I try to use the "Forgot my password" option and enter my contact information, like my phone number and email address, but the process doesn't move forward. In addition, I can't even use the Paribu mobile app to log in. This problem is driving me crazy. Should I report the same problem more than once? It's starting to feel like a nightmare, and I'm sick of it. This is my last chance to get back into my account, so I'm writing this message. It's making it hard for me to do my financial business, and I need to fix this right away.