My husband bought the product as an anniversary gift, and at the time of purchase, they were told it could be exchanged or resized if it didn’t fit. I went back in less than a week to request a size reduction, but they refused to help in any way. Absolutely zero customer satisfaction! I had only worn the ring for two days. They wouldn’t take it back just because it was on my finger. I only wanted a size adjustment. On top of that, the woman there acted like I had never shopped at a jeweler before and claimed that even jewelers don’t do resizing—who is she trying to fool? Almost every store offers resizing services. There is definitely no sense of customer satisfaction, and my spouse deeply regrets buying it. It’s quite disappointing that a brand like Pandora would act this way—it leaves a very poor impression of their values.
A few months ago, I purchased a ring from Pandora, trusting its quality. Unfortunately, the ring has tarnished despite my careful use. When I visited the store to address the issue, I was told it isn’t covered under warranty, and they couldn’t do anything to help. This is incredibly disappointing. ...
I bought a Pandora bracelet as a graduation gift for my niece. Shockingly, it started tarnishing after just 10 days, even before being worn. I took it back to the Pandora store at Akasya Mall for an exchange, but the experience was far from pleasant. Initially, I faced condescending attitudes from t...
I bought a bracelet from Pandora on Trendyol two years ago. The clip of my bracelet broke, so I sent it for review. I clearly stated that I did not want a refund and only wanted the bracelet repaired if possible. However, they returned the product right away, saying they could not take it back since...
I purchased a product from a Pandora store, and at the time of purchase, no one informed me of the return policy. When I attempted to return the item the following day, I was met with indifference from the staff, a stark contrast to their attentiveness during the sale. They refused to process the re...
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