Pandora Refuses Ring Resizing, Citing "Worn" Item
My husband bought the product as an anniversary gift, and at the time of purchase, they were told it could be exchanged or resized if it didn’t fit. I went back in less than a week to request a size reduction, but they refused to help in any way. Absolutely zero customer satisfaction! I had only worn the ring for two days. They wouldn’t take it back just because it was on my finger. I only wanted a size adjustment. On top of that, the woman there acted like I had never shopped at a jeweler before and claimed that even jewelers don’t do resizing—who is she trying to fool? Almost every store offers resizing services. There is definitely no sense of customer satisfaction, and my spouse deeply regrets buying it. It’s quite disappointing that a brand like Pandora would act this way—it leaves a very poor impression of their values.
