I bought a bracelet from Pandora on Trendyol two years ago. The clip of my bracelet broke, so I sent it for review. I clearly stated that I did not want a refund and only wanted the bracelet repaired if possible. However, they returned the product right away, saying they could not take it back since it was already returned. Now, I cannot purchase the same product for the amount they refunded. Additionally, the bracelet was a gift, and it holds sentimental value. Despite repeatedly expressing that I only wanted my product back, I was unable to get it. My experience with Pandora has been deeply upsetting and left me regretting my purchase.
Two years ago, my boyfriend bought a bracelet from the Pandora store on Trendyol, and the clasp kept opening. Since it was very valuable, we were afraid it would get lost, so we took it to the Pandora store. They said they couldn't look at items bought from Trendyol and told us to report it there. During the conversation, I clearly stated that I did not want a refund, but a repair, because the bracelet was very valuable to us. Even if it couldn't be repaired, we wanted it returned. However, the store refunded it directly without asking us, and we can't buy a new one for the same price. We also have a financial loss, and the bracelet was very valuable. It's been 2 months, and no solution has been offered; they just dismissed it.
I purchased a smart bracelet from Trendyol in December, but the device was delivered to me in January. On the very first day, I charged the device. To my disappointment, the battery was drained by the next evening, barely lasting a day. Trying again the next day, the battery unexpectedly died around...
Last year, I purchased a necklace from Pandora as a special gift for my girlfriend. Despite careful and occasional use, the necklace started showing excessive tarnishing and eventually broke within a year. We submitted the item for inspection, expecting it to be covered under the brand’s stated warr...
A few months ago, I purchased a ring from Pandora, trusting its quality. Unfortunately, the ring has tarnished despite my careful use. When I visited the store to address the issue, I was told it isn’t covered under warranty, and they couldn’t do anything to help. This is incredibly disappointing. ...
I bought a rechargeable power bank from Trendyol, but it was malfunctioning. I returned it, but the merchant refused. So I mailed it back; this time, the vendor refused it because the package had been opened. To avoid being treated unfairly, I sent the thing back again, only to have it returned. Sin...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
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