On October 11, I placed an order on the organikscarf website for the Premium Oysho Liona Two-Piece Set (TK100256, size 36–38) and paid $40 with my credit card. After completing the purchase, I was only given a tracking code (1039279), but it shows no progress or shipment updates.
Later, I was informed that my order would be shipped from abroad and might not be dispatched until October 20–25 or even later. When I requested to cancel the order, the customer service team refused and ignored my follow-up asking to expedite the shipment.
At this point, I’m left completely in the dark — my order isn’t progressing, and I’m not allowed to cancel it. My order number is 670389710. I demand clear information about my order, an immediate resolution, and, if necessary, a full refund for the amount I paid.
On September 30, I placed an order with OrganicScarfs: a burgundy two-piece set (with fabric from Oysho and a free scarf included). My order number is 1019250. At checkout I was informed that the item was a pre-order and would be delivered between October 11 and 18. Yet it has now been six weeks and...
On September 28, 2025, I placed an order on the Orcanic Scarf website for the Premium Oysho Edoril Two-Piece Set TK100255 – Navy – Size 2 (40–42) (Order No: 1017450). It has now been over a month, and my order still has not been shipped. When I contacted customer service, I was told that orders wou...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
On September 5, 2025, I placed an order (No: 60080904310) through Oysho’s online store, choosing the “Pick Up In-Store” option for the store. During checkout, it was clearly stated that the item would be ready for pickup on September 9, 2025. However, when that date arrived, the order was still not ...
On September 27, 2025, I placed an order (No: 60056528869) on Oysho’s official website for an Aerogel jacket and Comfortlux leggings, totaling $158. It’s now been a full week, yet my order still hasn’t been shipped. The delivery address is Bağcılar, Istanbul. When I contacted Oysho customer servi...
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