I'm very unhappy with my Otterbox iPhone screen protector purchase from the Apple Store Dubai. The screen guard cracked within a month, and I had to contact Otterbox several times to get a replacement under warranty. They promised to send a replacement, but it never arrived after more than two months of waiting. I eventually received a response after persistent efforts, but the replacement they sent was also damaged during transit. To make matters worse, they requested proof of purchase, which I promptly provided, but then they stopped responding to my messages. This is highly disappointing and I feel duped by this company. Their customer service is practically non-existent, and they appear to be run by inexperienced individuals.
I've been an Otterbox fan for ages, literally bought so many of their stuff over the years,never needed to apply for warranty, or I though why because the items were in use for long yeras, lately I had this case that broke, and my glass screen protector shattered too, hit up their customer service, ...
When I bought an Otterbox case for iPhone 14 Plus, I was hoping it would protect it very well, the case sticks out in the upper left corner, doesn't fit right and protect the phone well. I've had this case and my phone for a little over a year now, and had a few problems with them. In addition to th...
Two months ago I bought an iPhone 14 Pro from Apple Baghdad (44.600₺) deep purple. I bought the original transparent case (1080₺) and screen protector (940₺). Two weeks later, I realized that the case was full of scratches and the Apple support process started, so a call was scheduled every 3-4 days...
We flew with Qatar Airways from Bali Denpasar Airport to Istanbul Sabiha Gökçen Airport, and when we received our luggage, we noticed tears on our luggage protector. I sent emails to address this issue, but received no response. It seems impossible to reach anyone for communication, and the company ...
I bought a Beymen-branded bag through the Beymen app, and the zipper broke after only a few months of use. On July 17th, I sent the product for inspection, and it arrived at Beymen's center on July 19th. Despite the fact that it has been over two and a half months since the inspection, there has bee...
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