I've been an Otterbox fan for ages, literally bought so many of their stuff over the years,never needed to apply for warranty, or I though why because the items were in use for long yeras, lately I had this case that broke, and my glass screen protector shattered too, hit up their customer service, tried to get it sorted. instead of a smooth process, got these super annoying emails back and forth. They kept saying they never say no, but it felt like they were dancing around the issue. Like, just tell me if you can't help me ou… why keep me in the loop. they offer this warranty, but when it comes down to it, they make you jump through hoops just to get a replacement. If you're not gonna stand behind your products, then why even bother with a warranty in the first place?
When I bought an Otterbox case for iPhone 14 Plus, I was hoping it would protect it very well, the case sticks out in the upper left corner, doesn't fit right and protect the phone well. I've had this case and my phone for a little over a year now, and had a few problems with them. In addition to th...
I'm very unhappy with my Otterbox iPhone screen protector purchase from the Apple Store Dubai. The screen guard cracked within a month, and I had to contact Otterbox several times to get a replacement under warranty. They promised to send a replacement, but it never arrived after more than two month...
Puma Customer Service, I just wanted to share how annoyed I am with your warranty service. as someone who's bought a ton of stuff from Puma stores and their website, I always thought they were a solid company that would have my back if anything went wrong with their products. naturally, went ahead a...
my experience should serve as a warning for anyone thinking about buying accessories from this company, I’ll try to be objective. chose to safeguard my brand new Samsung Galaxy S21 Ultra with a Defender series case and screen protector, after all their boosting ads, had high expectations for these a...
Back on April 15th, I ordered some electronic components which arrived on the 25th, a bunch of the stuff was busted - not exactly the quality I was expecting, your refund policy says I can get my money back for these kinds of situations, so I hopped right on that. Filed the claim through "My Orders"...
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