On January 16, 2022, I purchased the Oral-B Aquacare Oxyjet Rechargeable Oral Irrigator from Braun’s official website for $22 USD (Order No: ts160125579). When I first bought the product, everything was fine, but about six months ago the device suddenly began turning on by itself. Even with no water inside, it made a water-spraying sound and kept running until the battery was completely drained. After that, it never charged again and stopped functioning entirely.
I took the device to an electrician, and when we opened it together, we saw that the product had completely taken in water on the inside. The interior was dirty, damp, and rusty. It was likely taking in water from the very beginning, but I hadn’t noticed. Since the warranty period has expired, I tried contacting customer service and the seller, but I couldn’t reach anyone.
The current price of the product is $119 USD, and it is unacceptable for a device to fail this severely in such a short time. I am requesting a product replacement and for my issue to be resolved. I also have photos showing the rust inside the device, and if necessary, I am prepared to file a claim with the Consumer Arbitration Board.
I purchased my Oral-B iO Sensy 9 toothbrush in 2022. Since July, the device has been shutting off suddenly even before the battery is fully drained — sometimes at 50%, sometimes at 60%. This happens during every use once the battery level starts to drop. On July 27, I called Oral-B Turkey and opene...
I purchased a Philips hx 685t electric toothbrush with serial number 200709-1c from an online website on December 9, 2020, for 1050 TL (which was equivalent to approximately 140 dollars at that time). However, within the last 6 months, its performance has significantly deteriorated, and I'm no longe...
I can't use my Oral-B D150 rechargeable toothbrush because the head loses its movement within 30 seconds after it's fully charged and I start using it. Even though I've always used the original head and tried different original titles, it still causes problems. Despite taking it to the authorized te...
the performance of my Oral-B IO4 toothbrush can't be regular.... The product's battery life falls short of expectations, lasting only a few days on a single charge despite being marketed as a high-end item. When I first bought it, I was thrilled and used it regularly for a week. However, I noticed t...
My Oral-B Vitality electric toothbrush stopped working about six months ago, and I haven’t been able to use it since. I tried several methods to get it working again, including charging it and trying different outlets, but nothing worked. My product is still under warranty, and I have the invoice. ...
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