Contacted Oppo Turkey both by calling them and messaging them on their website about my busted Oppo Enco X earbuds. I put in a request to get one of my earbuds replaced back in February. it's been so annoying trying to get a hold of them for the past three months. Every time I hit them up, they just tell me to "wait" without giving me any real answers. I heard Oppo was a solid company, but this is a letdown, basically, I was fooling myself by trusting a brand that doesn't care about its customers and doesn't fix problems with broken parts. really thought Oppo was all about quality and taking care of their customers, but they've been dragging their feet and not getting back to me. bummer. I thought they were supposed to be really good, but I guess not. I'm seriously doubting Oppo's honesty and their support system's dependability.
For the past three weeks, my Oppo Enco Air wireless earbuds have had a persistent problem: no sound is coming from the right earbud. I purchased the product from a BİM store, and until this issue began, it was functioning normally. To fix it, I tried resetting the earbuds and cleaning them carefully...
I bought two Oppo Enco Air earbuds, but I lost the cases that charge them. When I called Oppo's customer service, I was told that the company does not sell charging cases. But after reading similar complaints on the website "şikayetvar.com," I found out that Oppo sells cases that charge phones. I ca...
I sent my Oppo Enco Buds 2 to the KVK service center in Kızılay, Ankara because the dust filter detached on its own, without any user damage. I expected a warranty solution, but what I got instead was a frustrating runaround and zero accountability from Oppo. After my product was delivered to their...
Hello, Exactly 20 days have passed and I still haven't received a response. Why don't you respond and end this process despite my consumer rights? I can share how Oppo victimized me and didn't deliver me a new device, which is my right as a consumer, on my social media accounts and reach out to your...
I purchased an Oppo product for ₺2,420 and tried to return it the very next day, but the store refused to process a return, stating that they only offer exchanges. This is unacceptable. The product was completely unused, and I contacted them within the legal return period. Despite this, I couldn’t r...
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