I purchased an Oppo A60 smartphone from Teknosa on November 27, 2024, only to discover that the camera was defective. When I reported this issue to Teknosa, they suggested it might be a software glitch and recommended several steps, such as resetting to factory settings. None of these solutions worked.
On December 27, 2024, I returned the phone for an exchange. However, when the phone was returned to Teknosa on December 4, 2024, the same camera issue persisted. Even the Teknosa staff acknowledged that the problem remained unresolved.
I chose Oppo, believing it to be a reliable brand, but this experience has been extremely disappointing. Sending back a faulty phone without resolving the defect demonstrates a lack of seriousness and quality control. I no longer want an exchange—I demand a refund. If this issue is not addressed, I will escalate it to the Consumer Rights Board. A company should stand behind its products, not leave customers to deal with defective devices.
I purchased an Oppo A60 smartphone on June 2, 2025, expecting a reliable device from a globally known brand. However, in less than a month, I noticed a visible bend in the phone's frame—even though the device was used with extreme care and was never dropped or mishandled. I reported the issue to the...
I purchased the Oppo A60 expecting a smooth and reliable user experience, but the reality has been the opposite. Due to several persistent hardware and software issues, I sent the phone to the authorized Oppo service center. Shockingly, the device was returned without any proper repair. It appears t...
Hello, I purchased an Oppo Reno 13 F from Teknosa on June 29, 2025, and I’ve been facing severe problems with it from day one. During phone calls, either the audio cuts out entirely, or I can't understand what the other person is saying due to garbled or missing sound. This is a critical function fo...
I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone re...
I purchased an Oppo A60 from Media Markt on December 22, 2024, and within a very short time, the screen cracked completely while it was in my pocket, despite never being dropped or subjected to any impact. This wasn’t just a small crack—it spread across the entire screen like a web of hairline fract...
Comments