I took my 2016 Opel Astra 1.6 CDTI to Real Otomotiv Opel authorized service in June 2023, complaining about noise from the rear brakes. They informed me that the rear discs and brake pads needed replacement. Once assured that this repair would address the noise issue, I approved the work. Upon receiving my car, there was minimal brake noise. Believing it would subside, I went on vacation, only to return to increased noise, now worse than before. I left my supposedly intact discs at the service, suspecting damage as suggested by an employee. Currently, the noise persists, and, to my dismay, they replaced my original discs with low-quality ones. I demand a thorough investigation and either a refund for my old discs or a resolution to the persistent noise issue.
Following a traffic accident, I delivered my 2023 Opel Astra to Opel OTOSAY Ankara authorized service center for repairs on May 26, 2025. As of today, I have been waiting exactly 86 days for my vehicle to emerge from this establishment, and the ordeal I have endured has reached utterly intolerable p...
I'm sending this complaint to Opel's main office, and if it's possible, I'd like it to go to the main office in Germany. In 2016, I bought a new Corsa because I knew Opel made reliable and high-quality cars. I was really upset, which was a shame. In the first week, the sun visor on the driver's side...
On the morning of 14.08.2025 at 10:00, I delivered my Opel vehicle to Erdemir Opel service for repair. Hours passed, and by 16:00 my car was still in the same spot—no work had been done, and I received no proper update. This is a complete disregard for the customer. We trust an authorized service wi...
I had previously made the same request, but I have not received any response. Therefore, I am sending my complaint and request again. In December 2022, we had an accident with my 2016 model Opel Astra sedan. Since the headliner of my vehicle could not be supplied from abroad, my vehicle remained in ...
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