Hello, I purchased a pair of sandals from Nine West at the end of June. However, on the first day, the protective rubber on the heel began to twist. I took it back to the store and requested a repair, but since I didn’t have the receipt that day, they said they could only offer a repair, which I accepted. After the repair, the heel continued to twist, and I also noticed that the color of the sandal had started to fade and deteriorate. I later found the receipt, brought it back to the store, and sent the sandals in for review. The response I received was negative. I’ve only worn the sandals a handful of times, no more than 10, and yet they’ve worn out this quickly. I paid a lot for what turned out to be poor quality, and I want my issue resolved. Thank you.
Nine West has been stringing me along for over a year—and it’s reached a level of disrespect I didn’t think possible from a supposedly reputable brand. I bought a pair of shoes last year, and within just 3 months, the heel broke. I sent the shoes for inspection, only to receive a rejection blaming m...
In 2021, I purchased a pair of Nine West heeled shoes, expecting long-term quality from a brand with such a strong reputation. However, despite being barely worn and stored carefully, the leather on the shoes began peeling on its own. This wasn’t caused by usage, wear, or environmental conditions. ...
I purchased a pair of Nine West shoes, expecting the quality the brand promises. However, after wearing them for just one day, the shoes showed severe damage as if they had been used for years. This level of poor quality from Nine West left me shocked. I sent the shoes for inspection, hoping for a ...
Last summer, I bought a pair of Nine West stiletto heels, trusting the brand’s reputation for quality. I only wore them a few times, and yet the heel snapped right in the middle. I’ve worn heels for years and have never experienced this type of breakage—especially from such a well-known brand. What...
I recently bought a pair of new season Nine West sneakers, and I’m already experiencing problems with them. The inner lining at the heel has started to tear, with pieces falling out, and this has caused an unpleasant odor. For a brand like Nine West, I expected much better quality. The shoes are bar...
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