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Foreign Object (Staple) Found in Ice Cream Ordered From Burger King

Berkay
July 18, 2025 8:26 PM38

On July 18, 2025, I placed an order from Burger King through Yemeksepeti, including a meal and an extra ice cream. After finishing my meal, I began eating the ice cream. On the second spoonful, I felt something hard in my mouth. When I chewed again and felt the same hardness, I immediately took it out — to my shock, it was a metal staple. As seen in the attached video, the ice cream was not just topped with colorful candies, but also contained a dangerous foreign object. This raises serious concerns about food safety and quality control. It is extremely disappointing that such a major global brand shows such negligence. Unfortunately, as we often see in many sectors in Turkey, even international companies seem to disregard consumer health and safety. I expect this issue to be taken seriously and investigated immediately. I am also requesting a formal apology and clarification from Burger King regarding how such an incident could occur.

July 21, 2025 4:35 PM (2 days after complaint)

Hello, The necessary information has been provided to our guest regarding the complaint after contacting them. For your information. Best regards, Burger King Customer Service

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