On November 23, 2025, at around 22:45, after preparing a Dr. Oetker pudding and pouring it into bowls, I noticed a black object inside the product. I only saw this foreign substance after cooking the pudding and transferring it to the bowls, and it made me seriously concerned about food safety. I bought two of the same product, and I have not used the other package yet. I am keeping the packaging of the pudding that contained the black object, along with its expiration date and, if available, batch number. I am also preserving the foreign object that came out of the bowls. So far, I have not contacted either the store or Dr. Oetker customer service. I request a written or verbal explanation regarding how this product could end up in such a condition, and I expect an apology for this hygiene issue. I ask that the product be examined and that I receive feedback after the necessary checks are carried out to ensure similar incidents do not happen again.
A few days ago, we noticed that the Dr. Oetker cocoa pudding packet we bought had swollen. It seems that gas has formed inside the sealed packaging, likely due to bacterial growth. The expiration date is still months away, so this shouldn’t be happening. I’m willing to send the packet back to the co...
On November 14, 2025, I discovered a worm inside the Nestle chocolate I purchased. There was no problem or abnormality with the packaging, and this is the first time I have experienced such an issue. I have the batch number, expiration date, and purchase receipt. After encountering this problem, I c...
While consuming the 750 g jar of Nutella I purchased from Amazon, I found a hard object inside the product. I encountered this hard piece while eating it, and afterward I experienced nausea and vomiting. This was extremely concerning from a food safety standpoint. The incident occurred on 11/26/202...
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